Privacy policy

Saman - Privacy Statement

Last updated on 20 September 2018. Please find the previous version of your Privacy Policy here.

We care about your privacy and are committed to protecting your personal data. This privacy statement will inform you how we handle your personal data, your privacy rights and how the law protects you. Please read this privacy statement carefully before using our Services.

Deleting account

In order to protect the rights of users and because the account may be linked to classified ads and correspondence, the user is not allowed to delete the account directly, but he can contact the support team and explain the reasons or problems to provide the necessary assistance

In the event that you confirm your desire to delete the account, it will be permanently deleted with all data and advertisements, and you will not be able to restore it and work on it again.

If you want to delete the account, it will be permanently deleted with all data and ads,
and you will not be able to restore it and work again


·        Who are we?

·        What data do we collect about you?

·        Do we collect data from children?

·        Why do we process your personal information?

·        How will we inform you about changes in our privacy statement?

·        Your rigrhts

·        United Arab Emirates ("UAE") data subjects

·        EU General Data Protection Regulation ("GDPR") data subjects

·        Communication and marketing

·        Who do we share your data with?

·        International transfers

·        Where do we store your data and for how long?

·        Technical and organisational measures and processing security

·        Links to third-party websites

·        Contact

·        Changes to this Policy

In this privacy statement:

Services means any products, services, content, features, technologies, or functions, and all related websites, applications and services offered to you by us.

Platform means the websites, mobile apps, mobile sites or other online properties through which we offer our Services.


1. Who are we?

The principal controller of your data for purposes of our international services is Saman . Saman  group entities that are providing the services to you according to our Terms of Use, (hereinafter collectively referred to as “Saman ”, “we”, “us” or “our” in this privacy statement). These Saman  group entities are also considered data controllers for the local services they offer. Relevant contact details are set out in section 13.


2. What data do we collect about you?

2.1 Data provided through direct interactions

Registration and other account information
When you register to use our Services we may collect the following information about you:

·        if you register using your Google account: first name, last name and email address;

·        if you register using your Facebook account: we collect first name and last name as appeared on your Facebook account and Facebook IDs. In the event you have provided permission to Facebook through their in-app privacy option (which appears just before you register on our Platform), we may collect your gender, age or email id depending on the permissions granted by you; and

·        if you register using your mobile number: mobile number.

Depending on the choices you make during the log-in to our Services or during the process of engaging our Services, you may opt to give the following additional personal data:

·        your name;

·        e-mail address;

·        mobile number; and/or

·        your credit card details in case you want to purchase our paid services as defined in our Terms of Use.

Communication through the chat feature on our Platform
When you use our chat feature to communicate with other users, we collect information that you choose to provide to other users through this feature.

2.2 Data we collect automatically when you use of our Services

When you interact with our Platform or use our Services, we automatically collect the following information about you:

Device Information

·        We collect device-specific information such as operating system version and unique identifiers. For example, the name of the mobile network that you are using. We associate the device identifiers with your Saman  account.

Location information

·        Depending on your device permissions, if you post an item on our Platform, we automatically collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, Wi-Fi access points and mobile towers. Your location data allows you to see user items near you and helps you in posting items within your location.

Client and Log data

·        Technical details, including the Internet Protocol (IP) address of your device, time zone and operating system. We will also store your login information (registration date, date of last password change, date of last successful login), type and version of your browser.

Clickstream data

·        We collect information about your activity on our Platform which includes the sites from which you accessed our Platform, date and time stamp of each visit, searches you have performed, listings or advertisement banners you clicked, your interaction with such advertisements or listings, duration of your visit and the order in which you visit the content on our Platform.

Cookies and Similar Technologies

·        We use cookies to manage our users’ sessions, to store your preferences language selection and deliver you relevant advertisements. "Cookies" are small text files transferred by a web server to the hard drive of your device. Cookies may be used to collect the date and time of your visit, your browsing history, your preferences, and your username. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services/Platform may become inaccessible or not function properly. For more informatio